Digital Neighbour

By your side. Helping you get found.

Managed Website Hosting for a storefront customers can use.

Your website remains a storefront after launch. Managed Website Hosting and Website Care Plans help look after the pages, forms and checkout your enquiries, bookings and sales depend on, within an agreed scope.

Talk to usCall 0800 363 444

You do not need to choose a package before we talk.

Technology to suit your business

By your side. Helping you get found.

Keep your website looked after.

Clear responsibilities. Practical support.

Some of the businesses we work with

  • PRA Developments logo
    PRA Developments
  • The Foodland logo
    The Foodland
  • JL Coachbuilders logo
    JL Coachbuilders
  • Silva Travel & Tours logo
    Silva Travel & Tours
  • Auckland Aggregates logo
    Auckland Aggregates
  • Kowhai Kids Club logo
    Kowhai Kids Club
  • Solar Control logo
    Solar Control
  • Maximum Sound & Security logo
    Maximum Sound & Security
  • Little Climbers logo
    Little Climbers
  • Quality Care Dental logo
    Quality Care Dental
  • Bed Studio logo
    Bed Studio
  • Scrap Mart logo
    Scrap Mart

Your business comes first

Website Maintenance for the tasks customers rely on.

A website needs attention after the build, with clear responsibility when something stops working. Keep the shopfront usable for new enquiries and returning customers.

Keep the next step usable

Check important forms, bookings and checkout after updates.

Know the recovery plan

Agree backup frequency, retention and what can be restored.

Know who to contact

Set support responsibilities, availability and limits in writing.

A real Website, built around the customer
The Foodland homepage preview
Clear informationUseful next stepsBuilt for mobile

First, a conversation

Check the website before moving anything.

A Hosting Provider needs the context behind your website, domain and email.

How we work with you

Moving provider or arranging care for the first time? We review the Website before agreeing the work.

We review the platform, access, current issues and the functions your business needs. Then we agree Website Maintenance, costs and responsibilities.

Your business keeps domain ownership and key account access. We explain cancellation, export and handover arrangements. Hosting with us is your choice.

Your goals. Your experience. A scope agreed together.

Useful pages and a workable process

A care plan that is clear about the work.

Website Care Plans should explain what is checked, changed and recoverable.

How we plan it with you

Know what happens when work is needed.

We agree platform and plugin updates, backups and the important tasks to test. A defined recovery process explains what the backup covers and how restoration would be handled.

Your Hosting Provider should explain support routes and exclusions before taking over.

An example page planTry the tabs
Your businessYour next customer starts here.
Speed

Make the site easier to use.

Review slow pages and the parts that delay your customers.

Customer’s next step: Explore the offer
Speed / Updates

Keep responsibilities clear.

Agree which updates, checks and support tasks are included.

Customer’s next step: Understand the detail
Speed / Updates / Recovery

Know the next step when something breaks.

Discuss backups, recovery and who to contact for help.

Customer’s next step: Take the next step

Clear pages. Useful answers. An easy next step.

Build, review and improve

Plan the move around your business.

Managed Website Hosting should account for the website and the services connected to it.

01

Check dependencies

Review domain, DNS, email and outside services before changes.

02

Agree the handover

Confirm access, responsibilities, timing and checks with you.

03

Keep the scope clear

Agree small changes, extra work and support availability before proceeding.

Your account contact keeps you updated, with direct owner or senior advice when needed. Meet the team.

The screens your customers use.

Agree which customer tasks and desktop, laptop, tablet and phone layouts are checked within your care plan.

A website working for your business

Protect the route from a visit to an enquiry.

Website Maintenance is part of keeping a useful storefront.

GoogleFindChatGPTUnderstandEnquire or buy

We check agreed website functions and discuss issues with you. Website Care Plans specify update, monitoring and backup responsibilities. Agree support availability with your Hosting Provider before work starts. AI SEO · SEO · Google Ads.

People behind your Website care

Your Website Care team, by your side.

Our Hosting and Website specialists look after the support agreed in your plan. Pranav explains your options and costs, with Sagar involved in wider Website decisions when needed. Your account contact coordinates updates and keeps you informed.

Sagar Bhola, Founder & Director of Digital Neighbour

Sagar Bhola

Founder & Director

Christchurch-based

Pranav Tipre, Director of Digital Neighbour

Pranav Tipre

Director

Auckland-based

Specialists doing the work. People you can talk to.

About us

Client feedback

What our clients say.

From New Zealand business owners, in their own words.

Read Google reviews
Google review
“Sagar is a great person to deal with, definitely recommend Digital Neighbour.”
PRA Developments logo

PaimanPRA Developments

Google review excerpt
“Digital Neighbor's service is second to none”
JL Coachbuilders logo

Jamie LewisJL Coachbuilders

A scope you can understand

Compare Website Care Plans around your needs.

Choose the checks, support and monthly changes your website needs.

Core · $49/month + GST

Hosting, SSL security certificate, weekly backups kept off the Hosting server, platform and plugin updates, monitoring and email support.

Prime · $79/month + GST

Core plus daily backups, speed checks and fixes, and one hour of agreed website changes per month. Support scope and availability are agreed in writing.

Elite · $99/month + GST

Prime, with up to three hours total for monthly website changes, a test site (staging) and quarterly health reports. Urgent support scope and availability are agreed in writing.

Unused monthly change hours do not roll over. Need a different scope? Discuss tailored support and agree the costs, responsibilities and availability in writing. Talk to us.

Chosen around your needs

Technology that fits your business.

We agree the platform and integrations around what your business needs.

  • WordPress

    Content, themes and plugins within your agreed care plan.

  • Vercel

    Publishing and Hosting for suitable custom Websites.

  • HTML

    The page structure customers and browsers read.

The platform guides the care plan. We agree updates, backups, access and responsibilities before work starts.

Before you decide

A few things worth asking.

Keeping your website online, with support and clear limits.

Can you guarantee no downtime?

No. We explain the Hosting and support arrangements and the steps used to detect and respond to issues.

Does Hosting include ongoing SEO?

No. Hosting and Care keep the site supported; ongoing SEO is a separate scope.

Do we have to host with you?

No. You own the website we build and can choose your Hosting provider. We explain platform requirements and support limits upfront, and provide a clean handover if you move.

Are storage limits confirmed?

Your written proposal confirms the storage allowance for the chosen plan. We review the size and expected growth of your site before recommending it.

Can you tailor Website Maintenance to our business?

Yes. We check the platform and support you need, then confirm which updates, backups and other tasks the plan covers. Work outside that agreement is discussed and quoted first.

What happens if we want to move our existing Website?

We check the platform, access and backup arrangements first. Migration work and any email or DNS changes are agreed before moving the site.

Are Website edits included in Hosting?

Your plan confirms any content or technical edits. New pages, features or work outside the agreed support scope are discussed and quoted separately.

How do you handle backups and recovery?

We agree backup and recovery arrangements for your platform, including who is responsible. Your proposal explains the scope and any limits.

Talk to us

Close to your market

Two cities. One neighbour.

Auckland leadership. Christchurch roots. Working with businesses across New Zealand.

A clear
next step.An open doorway to a New Zealand alpine lakeBy your side.

By your side. Helping you get found.

Is poor Website Support costing you business?

Tell us what is going wrong. We check the website and explain the care plan, any repairs needed first and the costs before taking over.

Talk to usCall 0800 363 444